Data entry clerk

Data Entry Clerk Position

Seller: Chrismark9913 Phone: (216) 553-1119

Overview of Virtual Assistant Role at Zirtual

As a Virtual Assistant (VA) at Zirtual, you will play a crucial role in supporting clients by acting as their primary point of contact. You'll work independently, while receiving guidance from your designated Account Supervisor, who will assist you with client relationship management, plan adjustments, feedback, and delegation.

Key Responsibilities

Your main focus will be to deliver exceptional administrative services, ensuring that tasks and projects assigned by clients are completed on time and to the highest standards. As a VA, you will:

- Maintain proactive and consistent communication with clients and your Account Supervisor. - Be available during agreed-upon business hours, while not expected to be available 24/7. - Provide weekly usage reports and respond to all inquiries within a two-hour timeframe. - Keep detailed and current client profiles, adhering to Zirtual's best practices for success.

Core Duties Include:

- Project Management: Oversee project timelines to ensure deadlines are met. - Calendar Management: Schedule and coordinate appointments, monitor calendars for potential conflicts, and optimize time management for clients. - Research: Conduct research on events, travel, and projects, delivering findings within specified deadlines based on Zirtual training and client preferences. - Purchasing: Facilitate client purchases, ensuring they meet specifications, and manage expense reporting as needed. - Administrative Support: Handle tasks such as inbox management, calendar oversight, transcription, business correspondence, and data entry. - Email Management: Organize and respond to emails based on client guidelines and Zirtual policies. - Social Media Management: Assist with marketing and social media tasks. - Meeting Coordination: Attend virtual meetings, draft agendas, take notes, and ensure follow-up actions are completed.

Communication and Reporting:

You must maintain clear communication regarding task statuses, needs, and inquiries. Responsibilities include:

- Acknowledging assigned tasks promptly. - Understanding due dates and notifying clients of any changes or delays. - Keeping clients informed about hour usage and renewal dates through weekly reports and end-of-day updates, if requested.

Be open to feedback from your Account Supervisor regarding Key Performance Indicators, task quality, and time management. Reach out for additional support whenever necessary, especially during absences.

Qualifications and Skills

Required Skills:

- Excellent written and verbal communication skills, with a proactive and professional approach. - Strong organizational skills with the ability to prioritize tasks effectively. - Capability to manage multiple tasks and learn new software as needed. - A minimum commitment of one year with Zirtual. - Attention to detail and the ability to understand complex tasks. - Ability to thrive in a fast-paced environment and respond well to stress. - Strong interpersonal skills to build effective working relationships. - Positive attitude towards teamwork and collaboration. - Proficiency in internet use and technology.

Educational Background:

- Associate's or Bachelor's Degree, or a minimum of 5 years of experience as an Executive Assistant to C-level executives. - At least 4 years of administrative experience is required, preferably with C-level executives.

Technical Proficiencies:

- Familiarity with Google Suite, Google Calendar, and Microsoft Office. - Experience with task management tools like Trello or Asana. - Knowledge of communication platforms such as Slack. - Experience with CRM systems like SalesForce, Hubspot, or Zoho. - Proficiency in expense reporting tools like QuickBooks or Expensify. - Familiarity with travel management systems such as Concur. - Experience with social media management tools like Hootsuite and WordPress. - Familiarity with AI tools is a plus.

Additional Requirements:

- Reliable internet connection, computer, and phone. - Typing speed of at least 50 WPM with high accuracy. - Availability during business hours in PST or EST from Monday to Friday, unless otherwise agreed upon with clients.

Compensation and Benefits

As a 1099 independent contractor, you will receive a competitive compensation package, with earnings ranging from $1,500 to $3,800 per month, depending on your client mix. After six months of service, there may be opportunities for increased revenue sharing based on client retention and utilization.

Location: Adamsville, Alabama, United States Salary: $30 per hour Job Type: Full-time

Join Zirtual and become an integral part of a dynamic team dedicated to providing top-notch virtual assistance!